Having problem on all my apple devices (iPad, iPhone, Apple TV) when trying to use HBO Max.
Whenever I try logging in, Max App asks me to subscribe, but shows: “No Plans Available. Because your account was created in a different region, there are no plans currently available.” I contacted Max Help, and they informed me the issue needs to be resolved by apple, as it is where the subscription was made.
Apple TV 4K, tvOS 17
It’s only been recently announced (February) and intended for local sign-ups, not subscribers on US plans. Which would explain the error messages you’re seeing - you’re not in Max’s system as a Venezuelan subscriber. To make it work you’d need to sign-up afresh as a local and in all likelihood also change your Apple ID to Venezuela.
Separately, what worked in the past (specially stuff not specifically supported or intended) can be yanked without notice or explanation, especially in Apple’s world. We’ve all been through it.
At any rate, I’d contact Max directly, this not an Apple issue. All the best!
It’s only been recently announced (February) and intended for local sign-ups, not subscribers on US plans. Which would explain the error messages you’re seeing - you’re not in Max’s system as a Venezuelan subscriber. To make it work you’d need to sign-up afresh as a local and in all likelihood also change your Apple ID to Venezuela.
Separately, what worked in the past (specially stuff not specifically supported or intended) can be yanked without notice or explanation, especially in Apple’s world. We’ve all been through it.
At any rate, I’d contact Max directly, this not an Apple issue. All the best!
Where are you located and what region is your Apple ID mapped to?
I’m in Venezuela and my Apple Store is set to the US.
Max is geo-restricted, won’t work outside the US, sorry.
I have never used a VPN, and I have had my account for more than two years. This is the first time this happens. Plus, it does say it is available in Latin America, and my country is listed among the options where it’s available
Thnx. I’ll try it and see what happens. I’ll come back with the results
👍
Problems with Max Subscription
