Carrier wont blacklist stolen IMEI - any options through Apple ?
Hi all,
Going round in circles a bit but trying to get some clarity.
UK based. My sons iPhone 13 stolen on Friday. Phone purchased directly from Apple Dec 2022. SIm from the UK network Sky Mobile.
Trying to get Sky to blacklist the IMEI. But looks like sim was registered to phone (?) when inserted first time. So they can't or won't do it despite sim being used in phone for 18mths. Pursuing them to follow up.
So trying to do through Apple ID. However as my son tries to login to his account on a laptop he cant as he needs a code sending to phone !
Given I purchased the phone and have receipts and IMEI from the box is there someone at Apple I should be able to contact to blackist the IMEI ?
Thx.
iPhone 12 Pro Max, iOS 17