Issues connecting to the internet, iPhone 11 iOS 17

I recently got my phone fixed and when I tried connecting to the internet, it wouldn’t really connect, it shows on screen that I’m connected, but I only see my service bars and when I try to download/login to anything, it tells me to connect to the internet. I’ve followed the steps that Apple provided, but it all comes to a dead end and I’m still not connected. If there’s any alternatives on how to fix this problem, please help me out.

iPhone 11, iOS 17

Posted on Jun 17, 2024 1:13 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2024 1:18 PM

  • First: Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


    • This will erase all Wi-Fi passwords, but will not result in any other data loss.


Next: restart your router by removing all power from it for 15-30 seconds (Newer routers don’t always have a true power switch).


Also: Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

1 reply
Question marked as Top-ranking reply

Jun 17, 2024 1:18 PM in response to stinkyboah

  • First: Open Settings
    • Tap General
    • Tap Transfer or Reset Phone
    • Tap  Reset
    • Tap Reset Network Settings


    • This will erase all Wi-Fi passwords, but will not result in any other data loss.


Next: restart your router by removing all power from it for 15-30 seconds (Newer routers don’t always have a true power switch).


Also: Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

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Issues connecting to the internet, iPhone 11 iOS 17

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