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balwant274 Author

Level 1

5 points

I am unable to log into my App Store says account is Locked

[Re-Titled by Moderator]

iPhone 7, iOS 14

Posted on Jun 17, 2024 8:07 PM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,791 points

Posted on Jun 17, 2024 9:11 PM

Hello,

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , or "You cannot login because your account has been locked”, you must contact Apple for help. This is not something you can fix yourself. Click or tap on this link provided by Apple to be put directly in touch with the people who can help you with this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

or for telephone contacts refer to: Contact Apple for support and service - Apple Support

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I am unable to log into my App Store says account is Locked

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