The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hey,
I've got an Apple Watch after my stepmother who passed away. It's important for me. My father gave it and he doesn't remember the iCloud password she was using. The email that she used for iCloud doesn't exist so there's no chance of retrieving a password. How can I make it work again?
iPhone X, iOS 16
For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, read this support article --> How to request access to a deceased family member's Apple account - Apple Support
Thanks a lot!
Apple Watch after my stepmother, who passed away
