Touch Tones not working on incoming calls

I can't send touch tones on incoming calls. This makes it impossible to receive "callback" customer service calls that require you to enter '1' after pickup up the call to continue.


Any ideas? New obscure semi-hidden setting?


iPhone 11, iOS 17.5.1.

iPhone 11, iOS 17

Posted on Jun 19, 2024 5:12 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2024 5:26 PM

When you get an incoming call, don’t answer until after the 2nd ring. The calling network must send an “answer supervision” signal to your carrier’s network to enable DTMF signaling, and some networks are slow to send it.

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Touch Tones not working on incoming calls

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