erasing a stolen iphone

a few weeks ago my iphone 14 was stolen, now it is in china and at the time i had set it to lost mode the day of the theft and then 2 weeks ago set my phone to be erased. it went from “erase pending” on the “find my” app, to “cancel erase”. how do i know if it has been erased? has it already been erased or not yet? i’m receiving messages from a number and an email pretending to be apple pay telling me i need to “remove device” on find my, saying they have my data ect. i know this can’t be true because it’s in lost mode, but i just want to confirm that and confirm my details and photos can’t be accessed. is there anything i can do further or not at all? thanks! (i tried to attach a screenshot but it is not letting me)

Posted on Jun 21, 2024 10:58 AM

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Posted on Jun 21, 2024 12:09 PM

it went from “erase pending” on the “find my” app, to “cancel erase”


The "erase" is still pending.


If the phone was erased, an option to "Cancel Erase" would not appear. In other words, you could not cancel the erase because it had already occurred.


Your phone is protected by the passcode. No way that anyone could guess the correct passcode in less than 10 tries before the phone locks out.


Do not remove the phone from the list of devices using your Apple ID. True, you will never see the phone again, but it will at least frustrate the bad guys who have your phone because they won't be able to use it.









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Question marked as Top-ranking reply

Jun 21, 2024 12:09 PM in response to soup_53

it went from “erase pending” on the “find my” app, to “cancel erase”


The "erase" is still pending.


If the phone was erased, an option to "Cancel Erase" would not appear. In other words, you could not cancel the erase because it had already occurred.


Your phone is protected by the passcode. No way that anyone could guess the correct passcode in less than 10 tries before the phone locks out.


Do not remove the phone from the list of devices using your Apple ID. True, you will never see the phone again, but it will at least frustrate the bad guys who have your phone because they won't be able to use it.









Jun 21, 2024 11:48 AM in response to soup_53

soup_53 wrote:

a few weeks ago my iphone 14 was stolen, now it is in china and at the time i had set it to lost mode the day of the theft and then 2 weeks ago set my phone to be erased. it went from “erase pending” on the “find my” app, to “cancel erase”. how do i know if it has been erased? has it already been erased or not yet? i’m receiving messages from a number and an email pretending to be apple pay telling me i need to “remove device” on find my, saying they have my data ect. i know this can’t be true because it’s in lost mode, but i just want to confirm that and confirm my details and photos can’t be accessed. is there anything i can do further or not at all? thanks! (i tried to attach a screenshot but it is not letting me)


ref: Erase a device in Find My on iPhone - Apple Support



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support




Jun 21, 2024 6:06 PM in response to soup_53

Beware of a common phishing scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

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erasing a stolen iphone

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