Issue with Subscribing to ChatGPT Plus on iOS - "This subscription is associated with another OpenAI account." 

I encountered an issue while trying to subscribe to ChatGPT Plus on the iOS application. The error message displayed is: "This subscription is associated with another OpenAI account. Please login with that account to access it, or visit help.openai.com for support."

I believe this problem arises because my previous iOS account was linked to an older ChatGPT account. I would like to switch to a new ChatGPT account and upgrade it to Plus, but this error prevents me from doing so. Is there a way to resolve this issue and link the subscription to my new ChatGPT account?

iPhone 12, iOS 17

Posted on Jun 22, 2024 7:02 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Issue with Subscribing to ChatGPT Plus on iOS - "This subscription is associated with another OpenAI account." 

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.