I was browsing online this morning when I got a pop-up ad saying my Apple devices were damaged by infection with 19 Trojan horse viruses. Anyone else have this issue? Is it a scam? I took a screenshot of the ad.
iPhone XR, iOS 17
Read Phony "tech support" / "ransomware" popups and web pages - Apple Community for a description of these common scams and what to do about them.
Post that screenshot if you would like others to confirm the nature of the particular scam you encountered.
Read Phony "tech support" / "ransomware" popups and web pages - Apple Community for a description of these common scams and what to do about them.
Post that screenshot if you would like others to confirm the nature of the particular scam you encountered.
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Thanks for confirming. Yes that is a common, run of the mill ordinary pathetic scam. Everyone is certain to get them from time to time.
Everything is says is a lie. Dismiss and ignore.
Yes, it's a scam. Ignore it and close the page.
Thank you, John … I assumed that it was a scam and I did ignore it for the rest of the day, but wanted to be sure. Even though I took a screenshot of it, I’m afraid I don’t know how to post it here. Oh, I just clicked on the circle with three dots in it and there’s an option to browse for pics (I think - I’ll try it). Thank you again!
[Edited by Moderator]
Thank you, Kurt. I suspected that it was a scam but needed reassurance. I posted the screenshot of the pop-up in my reply to John Galt if you care to check it out. Thanks again for replying to me promptly!
Thank you once again, both John AND Kurt. This is my first foray into this community and I wasn’t sure what to expect, but you have both been very helpful and supportive. I will definitely ask questions here again!
Pop-up ad re: infection by trojan viruses
