The 9,O,-. keys - they work for a short time when the MacBook is turned on and then stop working. Even if I put the MacBook to sleep and then wake it up, they don't work. If I completely shut it down and then turn it back on, they work again for a short time. Does anyone know what the problem might be and how I can fix it? It's a MacBook Pro 2022.
Could anyone help me with this issue?
soukaina277 wrote:
The 9,O,-. keys - they work for a short time when the MacBook is turned on and then stop working. Even if I put the MacBook to sleep and then wake it up, they don't work. If I completely shut it down and then turn it back on, they work again for a short time. Does anyone know what the problem might be and how I can fix it? I
t's a MacBook Pro 2022.
Could anyone help me with this issue?
re: 9 0 (zero) or 9 O (capital o)
You can use the keyboard viewer to see if they are registering...
Use the Keyboard Viewer on Mac
note: issues with single keys, keys associated on the diagonal, or keys associated in horizontal row
typically indicates a hardware issue...
cracked circuit traces can be intermittent and heat can open/close these faults
A work a round is use a external keyboard and compare your results.
keyboards are replaced not repaired; this would be a top case replacement which can include the trackpad/keyboard/battery
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check your warranty coverage
My Support - Official Apple Support
soukaina277 wrote:
The 9,O,-. keys - they work for a short time when the MacBook is turned on and then stop working. Even if I put the MacBook to sleep and then wake it up, they don't work. If I completely shut it down and then turn it back on, they work again for a short time. Does anyone know what the problem might be and how I can fix it? I
t's a MacBook Pro 2022.
Could anyone help me with this issue?
re: 9 0 (zero) or 9 O (capital o)
You can use the keyboard viewer to see if they are registering...
Use the Keyboard Viewer on Mac
note: issues with single keys, keys associated on the diagonal, or keys associated in horizontal row
typically indicates a hardware issue...
cracked circuit traces can be intermittent and heat can open/close these faults
A work a round is use a external keyboard and compare your results.
keyboards are replaced not repaired; this would be a top case replacement which can include the trackpad/keyboard/battery
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check your warranty coverage
My Support - Official Apple Support
The 9,O,-. keys doesn't work
