[REPOST] Persistent horizontal lines appear on iMac screen
For some reason, I noticed the original thread below is closed. The last comment on it was June 23rd or the last day.
We would like to request Apple to let us submit our concerns.
Please don't close the thread because it is a valid cause for it.
I have an uncommon suggestion for getting our Imac's fixed.
I like to suggest we keep apple in good consciousness and release any judgment towards them, and then each individually request a re-evaluation of the thread below and requeset to speak to a senior representative.
Because this clearly needs to be addressed and there are many cases of the same issue.
Persistent horizontal lines appear on iMa… - Apple Community
~~~REPOST of https://discussions.apple.com/thread/255220596?answerId=260549590022&sortBy=best#260549590022
I am reaching out to share an ongoing issue I, along with several other users, have been experiencing with our iMac 24-inch models, and to seek a collective resolution.
Problem Description:
- Persistent horizontal lines appear on the screen, which significantly hampers the usability and visual appeal of the device.
- This problem arises without any physical damage, and despite the stationary nature of the device.
Steps Taken:
- Connected to an external display: The external display works fine, indicating the issue is with the iMac's internal display.
- Reinstalled the OS: The problem persisted post reinstallation.
- Avoided operating the iMac for a week: No change in the situation.
Concerns:
- The cost of screen replacement is high, and there's no assurance that it will resolve the issue permanently.
- The quality concern is alarming especially for a brand that positions itself as a premium segment player.
- The support received thus far has been unsatisfactory, with no definitive solutions provided apart from a costly screen replacement suggestion.
