I updated my Apple ID password and now I am unable to login to macOS Big Sur 11.7.10.
I receive the following pop-up. I created a new Admin Account and attempted to login through it and received the same message.
Your apple id can only be used on devices running ios 16.2 or later, or macos 13.1 or later. This MacBook Pro can't be updated to the latest software.
Why would JUST changing my password cause this?
karriefromhaskell wrote:
I created a new, secure password. I was able to log back in to my 3 other devices with the new password. When I tried to login to my MacBook Pro, I receive a pop up message telling me my operating system is too old to use my Apple ID.
I read in another post that by creating a new admin account it would correct the problem. It did not. I receive the same error.
One account for everything Apple - verify what devices are associated with your ID.
Check your Apple ID device list to see where you're signed in
Check your Apple ID device list to find where you're signed in - Apple Support
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
karriefromhaskell wrote:
I updated my Apple ID password and now I am unable to login to macOS Big Sur 11.7.10.
I receive the following pop-up. I created a new Admin Account and attempted to login through it and received the same message.
Your apple id can only be used on devices running ios 16.2 or later, or macos 13.1 or later. This MacBook Pro can't be updated to the latest software.
Why would JUST changing my password cause this?
Typically you would think your AppleID and password is
different from your mac admin/user account password....?
So I am not sure of your issue:
Forgot Admin password—
If you forgot your Mac login password
https://support.apple.com/en-us/HT202860
Reset your Mac login password - Apple Support
macOS User Guide - Apple Support
If you can't reset your Mac login password
https://support.apple.com/en-us/HT212190
AppleID—
If you forgot your Apple ID password
ref: One account for everything Apple - verify what devices are associated with your ID.
note: If you change your admin password the "Keychain Access.app" retains the original password—unless you start a new keychain...
I created a new, secure password. I was able to log back in to my 3 other devices with the new password. When I tried to login to my MacBook Pro, I receive a pop up message telling me my operating system is too old to use my Apple ID.
I read in another post that by creating a new admin account it would correct the problem. It did not. I receive the same error.
Unable to login to Pro Late 2013; macOS Big Sur 11.7.10
