Apple TV 4K Netflix Buggy

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18 points

Apple TV 4K Netflix Buggy

Anyone else having issues with viewing Shows/Episodes and seasons disappearing. After say watching an episode I will click back and go back to see episode descriptions/title and they have disappeared and it has jumped back to season 1 on that list. When I scroll down it skips from say season 3 episodes to season 11 episodes and you also cannot even select the season on the left. The only way to get it back is go back to the shows main screen and click play (which does still show the next episode) Let it play for a sec and then click back again. sometimes does not always work. Re-launching somtimes fixes is.

All around anything with seasons/episodes has just seemed really buggy. Only happends on the apple TV 4k. any other devises with netflix seem fine

Apple TV 4K (3rd generation)

Posted on Jun 25, 2024 7:36 PM

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Answer 1

Top-ranking reply

andy54321

Level 1

14 points

Jul 3, 2024 10:05 PM in response to Brianclaz

I’m having the same problem. It’s so frustrating there’s no permanent solution. I’ve tried everything. Signing out and back in. Deleting and reinstalling the app. Making sure both the Netflix app and Apple TV are up to date. Resetting my Apple TV. However, it starts happening regardless of what you do. And like you said, this problem is only affecting Apple TVs. Netflix on mobile, tablets, computers, gaming consoles, or other smart platforms like Roku, don’t have this issue.

Unfortunately, we’ll just have to wait until Netflix decides to fix their app.

The workaround I found isn’t convenient, but it works. On either your phone or tablet. Browse the episode you want to watch. Then, play the episode for a sec, so your “Continue Watching” updates. Then, continue watching on your Apple TV.

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Answer 2

Jul 3, 2024 10:03 PM in response to AlWeir

It’s definitely on Netflix’s end. It works fine on other platforms. Searching doesn’t make a difference, unfortunately. It still bugs out.

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Answer 3

Brianclaz Author

Level 1

18 points

Jun 26, 2024 7:50 PM in response to VikingOSX

Yep. Pretty much check daily for updates hoping it gets fixed with one. Seems to mostly happen when I finish an episode and then click back and go to episodes on the show instead of clicking the play next on the credits. The one I have been watching is Supernatural with the 15 seasons. I have even tried reinstalling.

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Answer 4

VikingOSX

Level 10

123,254 points

Jun 26, 2024 5:20 AM in response to Brianclaz

Are you keeping the Netflix and tvOS software on the Apple TV 4k current? I have the same unit and have no Netflix issues.

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Answer 5

AlWeir

Level 5

4,971 points

Jun 26, 2024 9:45 AM in response to Brianclaz

NetFlix has been changing their format around lately.

I don't run it through Apple TV but bought it through Netflix so I am not sure if it's them or Apple.

Try doing a search on Netflix for your shows

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Answer 6

Brianclaz Author

Level 1

18 points

Jun 26, 2024 7:54 PM in response to VikingOSX

It may even just be the bigger season shows. Seems fine on the smaller stuff with only a season or 2. Also never have any issues with other streaming devices

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Answer 7

Brianclaz Author

Level 1

18 points

Jun 27, 2024 8:48 PM in response to AlWeir

Netflix has been fine on any other device. It’s just the app on The AppleTV box that has been buggy with the longer season shows when going into the more episodes.

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Apple TV 4K Netflix Buggy

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