The App Store on my iPhone has disappeared

My App Store is GONE. I’ve tried messing around with parental controls, screen time, and looking in the App Library, but the app simply disappeared. For a separate reason, I have transferred devices and noticed that the App Store is even gone on my new phone. I really need help.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Jun 26, 2024 9:37 AM

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Posted on Jun 26, 2024 9:44 AM

Check Settings ➜ Screen Time ➜ Content and Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps and make sure its set to "Allow".


If you have a corporate or school Exchange Email account, it may restrict the App store. You would need to contact the office or school IT department if that is the case.


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Jun 26, 2024 9:44 AM in response to audheron

Check Settings ➜ Screen Time ➜ Content and Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps and make sure its set to "Allow".


If you have a corporate or school Exchange Email account, it may restrict the App store. You would need to contact the office or school IT department if that is the case.


Jun 26, 2024 9:58 AM in response to audheron

If Installing Apps is set to allow and you still cannot see the App Store, then try turning off the Content & Privacy Restriction at Settings > Screen Time > Content & Privacy Restrictions > Content & Privacy Restrictions. In addition, turn the switch off at Settings > Screen Time > Share Across Devices.


Do a restart and enter "App Store" in the App Library search bar if you do not see it on one of your Home Screens.

Nov 5, 2024 6:05 AM in response to anesa288

What exactly is "everything" that you have tried?

Have you read the thread you replied to? Have you tried the suggestions here?


Settings ➜ Screen Time ➜ Content and Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps and make sure its set to "Allow".


If you have a corporate or school Exchange Email account, it may restrict the App store. You would need to contact the office or school IT department if that is the case.

Nov 25, 2024 9:57 AM in response to kensley292

kensley292 wrote:

Can someone help me with my App Store I have a limit on my thing and my mom dosent know what to press can someone tell me what she has too press for it to be back on my phone?

If it was restricted by Screen Time, then, as has bene mentioned several times in this thread, she needs to go to Settings ➜ Screen Time ➜ Content & Privacy Restrictions ➜ iTunes & App Store Purchases ➜ Installing Apps, and make sure its set to "Allow". It make a few moments to re-appear.


If something else caused it to disappear, then you need to determine what was done before any one can tell you how to reverse it.

Sep 14, 2024 11:10 AM in response to audheron

ANSWER:


I had the exact same issue with my daughters phone... the cause? I found that when I access my daughters screentime settings from MY device that they were different than that of hers, So I added the content & privacy settings from MY device instead of directly on her phone... now the app store is back with the correct restrictions


ISSUE: setting incompatibility between adult's settings on adult's device for that family member and the settings on family member's / child's device


@apple -> you might want to look at a patch that updates settings correctly between devices

Oct 5, 2024 7:32 AM in response to audheron

Hi all, just want to share my solution for this problem. I tried to find the solution from all places, and try everything including resetting apps and allowing screen time.


apparently, i have an app that hiding some apps : Cape. I never hide the app store


if u have similar app, u can go to settings> screen time> apps with screen time access>cape, then switch off first. This will unhide the App Store..


hope this can solve the problems

Oct 5, 2024 9:15 PM in response to HELPMEPLEASE7393

HELPMEPLEASE7393 wrote:

I have tried everything listed here, I’ve tried messing with security settings(signed in in another device, heard that may of caused it), resetted my phone way to much times, and it’s still GONE.

Not sure what was indicated by messing with security settings, but did you shut off Content & Privacy Restrictions at Settings > Screen Time > Content & Privacy Restrictions.


Did you swipe all the way to the left and enter "App Store" in the search field to see if it shows up.


Did you see if you have any hidden apps?

Hide purchases from the App Store - Apple Support

Aug 28, 2024 8:37 AM in response to Rafayell

Rafayell wrote:

From what I’ve noticed, you have to keep the restrictions off. If you turn them back on, even if installing is allowed, App Store would still be gone. It looks like some bug but I guess you can download whatever you want while it is off and it can be turned back on once you’re done installing apps

Try restarting your phone after the restrictions have been turned off and also go to Setting > Screen Time > Share Across Devices, and shut that off. Turn your Content & Privacy Restrictions back on and see if that resolves the problem.


Make sure you have updated to iOS 17.6.1 on all capable devices.

Oct 20, 2024 5:49 AM in response to Niabelqania

Niabelqania wrote:

my app store is gone bro

Good thing you came here. The solutions have been provided, although it has been stretched out over 4 pages due to people simply posting the same thing without reading or trying any of the answers.

  • Post Screenshot at Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases
  • Post a Screenshot of your App Library after swiping all the way to the left and entering "App Store" in the search field.
  • The other option is if you have a managed device such as one used for school or work. they can prevent installing apps.

Nov 5, 2024 9:17 AM in response to audheron

Starting on your Home Screen >

Look down at the bottom where there is a button with a magnifying glass next to the word Search >

Click on Search and at the top of your phone you should see the blue App Store button >

Press on the blue App Store button and a list will appear (which has the words: search, redeem, updates, purchases, etc.) >

Keep pressing the blue App Store button until it starts wobbling/jiggling >

While you are still pressing it (because now it is wobbling/jiggling) >

Slide it to the LEFT, and it will go onto your Home Screen wherever you drop it.

Sep 23, 2024 11:30 AM in response to audheron

On your Home Screen > Look down below at the bottom where there is a button with a magnifying glass next to the word Search > Click on Search, and at the top you should see the blue App Store button > Press on the blue AppStore and a list appears (which says: search,redeem,updates,purchases, etc.) Keep pressing the blue App Store button until it starts wobbling/jiggling > while you are still pressing it, slide it to the left, and it will go on your Home Screen wherever you drop it.

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The App Store on my iPhone has disappeared

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