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The App Store on my iPhone has disappeared

My App Store is GONE. I’ve tried messing around with parental controls, screen time, and looking in the App Library, but the app simply disappeared. For a separate reason, I have transferred devices and noticed that the App Store is even gone on my new phone. I really need help.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Jun 26, 2024 9:37 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2024 5:43 AM

I’ve tried all these things and restarted my phone multiple times, but the app is still missing.

77 replies

Sep 30, 2024 7:17 AM in response to Scream1773

Scream1773 wrote:

I lost the App Store a month ago but it’s not the only app that’s being deleted off of my phone like games notes fitness, stocks, and much more

Again, the App Store, cannot be deleted off of an iPhone.


If many apps went missing at the same time, sound like you hid a home page with all the apps on it.


click here ➜ Organize the Home Screen and App Library on your iPhone - Apple Support


Nov 12, 2024 5:51 AM in response to 7693

7693 wrote:

My App Store has been missing for a while now. And any time I get a new phone or IPad it’s not there

The App Store cannot be deleted or uninstalled.

It can be restricted, moved or even hidden, how to find it will depend on what was done.


If it does not appear in the App Library after a search, then it may be restricted or hidden.


If you set up your new iPhones from a backup of the old ones, then its likely whatever is restricting or hiding the app is saved in the backup, this would normally point to restrictions or a profile limiting it.


Since we don't know exactly what happened, we can't offer any specific advice on how to find it.


You really need to go through all the suggestions in this thread and also look in any hidden screens or folders you may have.


click here ➜ Organize the Home Screen and App Library on your iPhone - Apple Support


Oct 20, 2024 5:49 AM in response to Niabelqania

Niabelqania wrote:

my app store is gone bro

Good thing you came here. The solutions have been provided, although it has been stretched out over 4 pages due to people simply posting the same thing without reading or trying any of the answers.

  • Post Screenshot at Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases
  • Post a Screenshot of your App Library after swiping all the way to the left and entering "App Store" in the search field.
  • The other option is if you have a managed device such as one used for school or work. they can prevent installing apps.

Aug 28, 2024 8:37 AM in response to Rafayell

Rafayell wrote:

From what I’ve noticed, you have to keep the restrictions off. If you turn them back on, even if installing is allowed, App Store would still be gone. It looks like some bug but I guess you can download whatever you want while it is off and it can be turned back on once you’re done installing apps

Try restarting your phone after the restrictions have been turned off and also go to Setting > Screen Time > Share Across Devices, and shut that off. Turn your Content & Privacy Restrictions back on and see if that resolves the problem.


Make sure you have updated to iOS 17.6.1 on all capable devices.

Sep 14, 2024 11:10 AM in response to audheron

ANSWER:


I had the exact same issue with my daughters phone... the cause? I found that when I access my daughters screentime settings from MY device that they were different than that of hers, So I added the content & privacy settings from MY device instead of directly on her phone... now the app store is back with the correct restrictions


ISSUE: setting incompatibility between adult's settings on adult's device for that family member and the settings on family member's / child's device


@apple -> you might want to look at a patch that updates settings correctly between devices

The App Store on my iPhone has disappeared

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