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The App Store on my iPhone has disappeared

My App Store is GONE. I’ve tried messing around with parental controls, screen time, and looking in the App Library, but the app simply disappeared. For a separate reason, I have transferred devices and noticed that the App Store is even gone on my new phone. I really need help.


[Re-Titled by Moderator]

iPhone XR, iOS 17

Posted on Jun 26, 2024 9:37 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2024 5:43 AM

I’ve tried all these things and restarted my phone multiple times, but the app is still missing.

41 replies

Aug 28, 2024 8:37 AM in response to Rafayell

Rafayell wrote:

From what I’ve noticed, you have to keep the restrictions off. If you turn them back on, even if installing is allowed, App Store would still be gone. It looks like some bug but I guess you can download whatever you want while it is off and it can be turned back on once you’re done installing apps

Try restarting your phone after the restrictions have been turned off and also go to Setting > Screen Time > Share Across Devices, and shut that off. Turn your Content & Privacy Restrictions back on and see if that resolves the problem.


Make sure you have updated to iOS 17.6.1 on all capable devices.

Sep 14, 2024 11:10 AM in response to audheron

ANSWER:


I had the exact same issue with my daughters phone... the cause? I found that when I access my daughters screentime settings from MY device that they were different than that of hers, So I added the content & privacy settings from MY device instead of directly on her phone... now the app store is back with the correct restrictions


ISSUE: setting incompatibility between adult's settings on adult's device for that family member and the settings on family member's / child's device


@apple -> you might want to look at a patch that updates settings correctly between devices

Oct 5, 2024 7:32 AM in response to audheron

Hi all, just want to share my solution for this problem. I tried to find the solution from all places, and try everything including resetting apps and allowing screen time.


apparently, i have an app that hiding some apps : Cape. I never hide the app store


if u have similar app, u can go to settings> screen time> apps with screen time access>cape, then switch off first. This will unhide the App Store..


hope this can solve the problems

The App Store on my iPhone has disappeared

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