I forgot the password to my old iPhone, so I reset it myself, but it still requires the old Apple ID.



I wanted to give my old phone to my sister, but it had a password that I didn't remember. I had to erase all the data through the computer, and then it turned out that the old Apple ID was still on it, and I forgot both the ID and the password.

Posted on Jun 28, 2024 10:24 AM

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3 replies

Jun 28, 2024 11:00 AM in response to bibijhyan

bibijhyan wrote:
I don't remember the Apple ID :_(

Are you seeing a screen that says "Locked to Owner" that is used by Activation Lock?


If that is the case, then there is only 2 options:

  • Provide the information it is asking for. If you do not know the Apple ID Email, then this support article may provide some tips to finding it, then follow up with the link already provided to reset the password.

If you forgot your Apple ID - Apple Support

  • Provide the original purchase receipt from Apple or Authorized Apple Seller to remove the Activation Lock.

How to remove Activation Lock - Apple Support

I forgot the password to my old iPhone, so I reset it myself, but it still requires the old Apple ID.

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