IPhone13Wirelesscharging

Question

IPhone13Wirelesscharging

iPhone 13 won’t charge wirelessly in new car. Using the cable creates extreme heat of the phone. Is it the car or the phone having an issue?

Last week I could charge in the car with a cable.

iPhone 13, iOS 17

Posted on Jun 28, 2024 3:03 PM

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Answer 1

Jun 29, 2024 1:27 PM in response to Lawrence Finch

Thank you for the response.

I am familiar with the iPhone shutting down when too hot.

This is very hot to the touch but is not closing apps. I went to a Verizon store because I read iPhone 13 have trouble charging wirelessly. The rep was very kind and offered to charge his 15 in my car and see what happens. His battery power did not increase and his phone was slightly warm after only a few minutes.

I am taking the new car in for troubleshooting of the electrical system.

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Answer 2

Jun 28, 2024 3:06 PM in response to IPhone13Wirelesscharging

What is “extreme heat”? Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support:

Click on “Support” at the top of this page
Go to Contact Official Apple Support

Note that both of the above have options to receive a callback or chat

If you are not seeing this your phone has not overheated. However, if you fast charge your phone it will get very warm, and may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.

Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

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IPhone13Wirelesscharging

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