How can I fix the grayed out CarPlay button issue on my Volvo XC90 with iPhone ?

I have a volvo xc90 and an iPhone 15 pro max. for some reason my phone is showing up as an iPod instead of a phone utilizing CarPlay. the CarPlay button is grayed out and I can only connect using bluetooth as a phone or as an iPod. bizarre. it was working fine last week but I don't know how to reboot my car lol


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iPhone 15 Pro Max

Posted on Jun 29, 2024 7:05 PM

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1 reply

Jun 30, 2024 1:23 AM in response to dodgerknitter

I understand that you're having trouble connecting an iPhone to CarPlay on your Volvo XC90. Here's a more detailed explanation and some troubleshooting steps:


CarPlay Limitations:

  • Single-Device Pairing: CarPlay might be designed to work with only one connected smartphone at a time. This means you can't have both an Android and an iPhone actively paired simultaneously.


Troubleshooting Steps:

  1. Check Volvo XC90 CarPlay Manual: Refer to your Volvo XC90's CarPlay user manual for confirmation on how many devices it can support for CarPlay connections.
  2. Forget Existing Devices: Try forgetting any other smartphones currently paired with your car's CarPlay system. This will free up a slot for the device you want to use. Here's how to forget devices on most CarPlay systems:
    1. Access CarPlay settings on your Volvo's infotainment system.
    2. Look for a menu option to manage Bluetooth connections or paired devices.
    3. Select the smartphone you don't want to use and choose the option to "Forget" or "Remove."
  3. Connect Your Desired Device: Once you've removed unnecessary devices, follow the CarPlay pairing instructions for your desired smartphone (Android or iPhone) to establish a connection.
  4. Consult Volvo Support: If you're still facing issues after following these steps, it's recommended to reach out to Volvo's customer support for further assistance. They might have model-specific troubleshooting tips or confirm if your Volvo XC90 supports connecting multiple devices via CarPlay. You can find Volvo's contact information on their official website or within your car's owner's manual.


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How can I fix the grayed out CarPlay button issue on my Volvo XC90 with iPhone ?

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