MacBook M1 Pro Not Turing On

harshit236 wrote:

I had purchased 13 inch MacBook Pro m1 (Touch Bar) in 2021. Last month I tried turning it on & it was not turning on. Then I charged it for 2 hours but still no response. After that I contacted apple support & went to service centre for diagnostics, they mentioned could be battery issue as not being used for a month , so they will check battery connectors & will see if it turns on.

After 3-4 days I got a call from service centre (Sco 315-316 Sector 35B Ground Floor

CHANDIGARH) & they mentioned that your board is damaged, it will cost around 56k to repair it.

I asked them the reason for the same, how can the board gets damaged, they mentioned if you don't use your MacBook or iPad for more than 30 days your board gets damaged which was very shocking for me because my device was in brand new condition, no scratches, no hardware damage, no liquid damage.

[Edited by Moderator]

Take the computer to another Apple Genius Bar at a different Apple Store for a second evaluation

OR

Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions

Ask them for a second evaluation

As they and physical and direct on-hands to the computer

Who are we, who are working remotely from around the world, to second guess their finding