How can I stop my iPad Pro 13 screen from dimming?

I have 2 new Ipad 13 Pros, both of which the brighntess keeps dimming after a few minutes,

I have turned auto brightness off as per the numerous methods but it doesn't fix the issue.


[Re-Titled by Moderator]

iPad Pro (M4, 2024)

Posted on Jun 30, 2024 11:45 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2024 1:09 AM

If your sure that the autobrightness option is off, and if you've already tried (to no avail) to restart your devices, it might be a overheating problem (see this support article:--> If your iPhone or iPad gets too hot or too cold ).

If the issue persists, since the devices are covered by warranty, I suggest that you make an appointment (*) and have your devices inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jul 1, 2024 1:09 AM in response to irmanat

If your sure that the autobrightness option is off, and if you've already tried (to no avail) to restart your devices, it might be a overheating problem (see this support article:--> If your iPhone or iPad gets too hot or too cold ).

If the issue persists, since the devices are covered by warranty, I suggest that you make an appointment (*) and have your devices inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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How can I stop my iPad Pro 13 screen from dimming?

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