recover my passport for Mac

I accidentally unplugged the usb for my passport for Mac when moving my computer. Then on plugging back in the backups stopped working. I have run disk utility first aid which said the disk was full and unmounted it. Now I can't see it anywhere and it won't load? If I try running disk utility again it just spins saying loading disks unless I unpulg the my passport. Can anyone help please?


iMac 24″, macOS 14.5

Posted on Jul 2, 2024 5:10 AM

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Posted on Jul 2, 2024 9:21 AM

WD bare drives are good, but their Passport enclosures are not. They seem designed to go on sale every other weekend rather than give long, reliable service. Most Passport faults I see here fall to the enclosure, not the drive it contains. That fact alone makes this worth trying:


If the Passport has a mechanical hard drive, you can remove it from the enclosure and use a USB bare drive adapter to connect it to the computer. Examples:


Sabrent on Amazon


NewerTech on OWC


The Sabrent is cheap enough as a diagnostic tool, plus its a handy thing keep in your tool kit.


If the drive works with either, you can leave the drive connected to the adapter or get a new enclosure. I have one of these little enclosures that has been trouble-free for over six years and was cheap:


OWC Express 2.5-inch drive enclosure


If the Passport enclosure looks like it must be broken to extract the drive it hides, and you have already tried other read options, break it. It's rubbish anyway.



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Question marked as Top-ranking reply

Jul 2, 2024 9:21 AM in response to Sharken18

WD bare drives are good, but their Passport enclosures are not. They seem designed to go on sale every other weekend rather than give long, reliable service. Most Passport faults I see here fall to the enclosure, not the drive it contains. That fact alone makes this worth trying:


If the Passport has a mechanical hard drive, you can remove it from the enclosure and use a USB bare drive adapter to connect it to the computer. Examples:


Sabrent on Amazon


NewerTech on OWC


The Sabrent is cheap enough as a diagnostic tool, plus its a handy thing keep in your tool kit.


If the drive works with either, you can leave the drive connected to the adapter or get a new enclosure. I have one of these little enclosures that has been trouble-free for over six years and was cheap:


OWC Express 2.5-inch drive enclosure


If the Passport enclosure looks like it must be broken to extract the drive it hides, and you have already tried other read options, break it. It's rubbish anyway.



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recover my passport for Mac

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