How to deal with a delayed Apple Watch delivery?

So I ordered apple watch from apple store which is suppose to be delivered on 3rd of july but they sent the order one day prior, and they didn’t even let me know by email or text that they gonna deliver it today(2nd july) when I checked with my home mates and neighbours they didn’t receive any parcel and also proof of delivery shows wrong address. I’m so worried and stressed with this thing, I am getting depressed because I lost my 800$ to apple.


[Re-Titled By Moderator]

Posted on Jul 4, 2024 10:16 AM

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Posted on Jul 4, 2024 11:44 AM

I too would be worried about forfeiting $800.


You said that the Proof of Delivery states an incorrect address. As Katana-San says, that is indeed an issue that you should take up with the delivery service, in this case, that service is UPS.


You should contact UPS and file a claim. A package with that value is insured. But tracking a misdelivered parcel or filing an insurance claim can't begin until you, as the addressed recipient, take the first step and contact UPS.

https://www.ups.com/us/en/support/file-a-claim.page


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

6 replies
Question marked as Top-ranking reply

Jul 4, 2024 11:44 AM in response to Kawalm

I too would be worried about forfeiting $800.


You said that the Proof of Delivery states an incorrect address. As Katana-San says, that is indeed an issue that you should take up with the delivery service, in this case, that service is UPS.


You should contact UPS and file a claim. A package with that value is insured. But tracking a misdelivered parcel or filing an insurance claim can't begin until you, as the addressed recipient, take the first step and contact UPS.

https://www.ups.com/us/en/support/file-a-claim.page


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.5; iPhone 12 Pro, iOS 17.5; TV 4th Gen, tvOS 17.5; HomePods, audioOS 17.5 and Airport Express w/ Airplay 2

Jul 4, 2024 10:43 AM in response to Kawalm

Hello once more~ If I were in your place…then I would contact UPS. They delivered your product incorrectly and where it is an Apple product or something else it is their responsibility. Get all of your information together especially the tracking number and all pertinent information from your order and call UPS. Wouldn’t that be better than losing your $800? Anyway…I wish you the best and take care.


~Katana-San~

Jul 5, 2024 12:52 PM in response to Dah•veed

Yeah, I filed a claim to UPS they are not giving me a way. They said you have to contact sender and create a SEM case then I contacted to one of the agent of apple and they said we already closed your case. What rubbish is this they are moving me from shipper to sender and sender to shipper again and again.

I would really appreciate if anyone help me out .

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How to deal with a delayed Apple Watch delivery?

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