Problem with payment information// problema con informazioni ** pagamento

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Level 1

4 points

Problem with payment information// problema con informazioni ** pagamento

The email apple sent me (do_not_reply@email.apple.com):

Be sure to update your payment information as soon as possible. Your account will be downgraded to the free 5 GB storage plan if we cannot successfully renew your subscription.Follow the instructions below to update your billing information:

1.Go to Settings > [your name] > iTunes & App Store.

2.Tap your Apple Account, then tap View Apple Account. You might be asked to sign in.

3.Tap Manage Payments (if you are using an older version of iOS, tap Payment Information) and follow the prompts.

I have done these things but I can see no problem, my card is there as always, can someone help me please?

iPhone 13 Pro

Posted on Jul 5, 2024 10:11 PM

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Answer 1

Top-ranking reply

TheLittles

Level 10

207,987 points

Jul 5, 2024 10:56 PM in response to Angelica2811

Is do_not_reply@email.apple.com a Scam:

Yes. It is a scam. The eMail address would end with @apple.com and not @email.apple.com

So, report this Apple:

Forward it off to: reportphishing@apple.com and to go to: reportfraud.ftc.gov

Link to Go By:

Recognize and Avoid Social Engineering Schemes Including Phishing Messages, Phony Support Calls, and Other Scams - Apple Support

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Answer 2

TheLittles

Level 10

207,987 points

Jul 5, 2024 11:42 PM in response to Angelica2811

Angelica2811 Said:

"Problem with payment information// problema con informazioni ** pagamento"

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For Note:

Report Using the Photos App:

You can also report phone call's and message's info to Apple and others (such as your government). Use my User: Using the Photos App to Report Scams - User Tip

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