my ipad pro has got a glowing dot and a grey dot on display that will not go

i’m not really sure what it is but this has never been there before.

iPad Pro

Posted on Jul 6, 2024 3:27 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2024 3:33 AM

Your iPad screen has been damaged - with visible cracks. The dark patch is failed edge-backlight LED; the bright patch is likely from partial de-lamination of the screen backlight diffuser.


Your iPad requires repair:

iPad Repair & Service - Apple Support

5 replies

Jul 6, 2024 5:58 AM in response to xmia777

Follow the link provided - and you'll find the estimated cost of repair for your specific iPad.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair.


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

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my ipad pro has got a glowing dot and a grey dot on display that will not go

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