Delete the id password of deceased

I lost my son during his national youth service., on march 20th of this year since then we’re unable to get access to his iPhone 13 Pro Max, please how can i go about to remove the Apple ID and iCloud password, am with his death certificate and valid purchase receipt and if there’s any documents required Apple should let me know so I can provide it to prove my son ownership. Thanks

iPhone 13 Pro Max, iOS 17

Posted on Jul 6, 2024 5:04 PM

Reply
Question marked as Top-ranking reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Delete the id password of deceased

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.