Tried using my iphone to recover his password. Got a note from Apple it can't be done until 7/20/24. Is there a faster way so I can get this phone in his hands this week?
[Re-Titled by Moderator]
iPhone 8, iOS 14
The faster way is by using another Trusted Device, which is one signed into the account, or a Trusted Phone number that has already been set up on the account. In these cases the Password is reset immediately. If you do not have either option, then you will need to go through Account Recovery, which may require a waiting period, depending on the information you are able to supply. The 3 methods to reset the password are here:
The faster way is by using another Trusted Device, which is one signed into the account, or a Trusted Phone number that has already been set up on the account. In these cases the Password is reset immediately. If you do not have either option, then you will need to go through Account Recovery, which may require a waiting period, depending on the information you are able to supply. The 3 methods to reset the password are here:
To me it sounds like you have already started account recovery. From: How to use account recovery when you can’t reset your Apple ID password - Apple Support
"In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to the card issuer." - see the document for more details.
The phone should work as a phone but as the article says, you shouldn't try to use anything that requires the Apple Account to be active.
How to recover forgotten Apple ID password
