Accessing icloud after lossing full access on trusted device

If you set up a Recovery Key, the Trusted Phone number is not used. You will need to continue on that screen by choosing the link on the bottom where it says you didn't get the verification code. The only way to reset the Password is by using another Trusted Device that is signed into your account or by providing the Recovery Key. This is detailed clearly here when the Recovery Key is set up. You are no longer able to use the Account Recovery to reset the password.

• When you set up a recovery key, you turn off Apple's standard account recovery process.
• Instead, access to a trusted device or your recovery key will be required to reset your Apple ID password and sign in to your account if you ever lose access.

This gives you more control of your account recovery methods and can help prevent an attacker from gaining access to and taking control of your account. However, if you lose your recovery key and can’t access one of your trusted devices, you'll be locked out of your account permanently.

Set up a recovery key for your Apple ID - Apple Support

What options do you have when you choose "Didn't get a verification code?". Post a screenshot if needed.

i have a recovery key

That limits what Apple an do and places it all on you. It is something you chose to do.

The information below is based on Apple's support article: Set up a recovery key for your Apple ID - Apple Support with quoted excerpts. Each section outlines the different situations and the strategies that may relate to use of a recovery key. If you are not familiar with trusted devices and numbers, see this support article —> Two-factor authentication for Apple ID - Apple Support

- If you still have access to your Apple ID and password but have lost your recovery key:

"You can generate a new recovery key from Settings or System Preferences on a trusted device." Refer to the steps in Set up a recovery key for your Apple ID - Apple Support about how to do this on different types of equipment (Apple equipment only).

- If you have forgotten your Apple ID password, have lost your recovery key, but still have access to a trusted device.

"you can try to regain access using your trusted device protected by a passcode." The process is outlined in this support article: If you forgot your Apple ID password - Apple Support This does not involve using a recovery key.

- If you have a forgotten password and you do not have access to a trusted device:

"you can use your recovery key, a trusted phone number, and an Apple device to reset your password."

- If you have lost your recovery key and have lost access to both your account and trusted items:

A recovery key is designed as an alternative to Account Recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) which is where Apple helps you regain access to your account. However, "when you generate a recovery key, you can't use account recovery." You can try to contact Apple (see: Contact Apple for support and service - Apple Support ), but to me the previous statement implies that setting up a recovery key excludes Apple from being able to do anything. Apple says: "Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. If you lose both of these items, you could be locked out of your account permanently."

By the way, it is very, very hard to read your post with no punctuation or capital letters. If you don't make it easy for us we may just not bother posting a reply. ;-)

If you set a recovery key, account recovery is not available to you. Your key makes it technically impossible for Apple to recover your account for you.

My previous post outlines the various scenarios and what can be done under each. Unfortunately it also includes one where the account cannot be recovered at all and you have to start over with a new account.

Have you updated the number? Was it entered correctly? Do you have any other trusted devices?

From: Get a verification code and sign in with two-factor authentication - Apple Support

A code is sent first to your trusted devices automatically:

"If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices."

If you don’t have a trusted device handy, you can choose to have a verification code sent to your trusted phone number as a text message or phone call.

1. Click "Didn't get a verification code" on the sign in screen.

2. Choose to have the code sent to your trusted phone number.

3. You'll get a text message or phone call from Apple with your verification code. This text message might include an additional domain validation line. This line includes the @ symbol, the website name, and your code (for example: @icloud.com #123456 %apple.com).

4. Enter the code on your other device to complete sign in.

"If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline."

On a mobile device go to Settings > [your name] > Tap Password & Security > Get Verification Code.

On a Mac: Go to Apple menu  > System Preferences [System Settings], then click Apple ID. Click Password & Security > Get Verification Code.

From: Suddenly not getting texts for two factor… - Apple Community

Q: Suddenly not getting texts for two factor authentication on iPhone

A: Reset network settings:

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

You are welcome to contact Apple and see if they have any suggestions, but with security things they tend to be very by-the-book (basically what we have been telling you) and it wouldn't surprise if if they did not.

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.

This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support

Do you understand that a Trusted Number is a phone OTHER than your iPhone ?

You should have set one up for this EXACT situation.

You’ve been provided w/ replies from two members which are both spot-on … and can guide you thru any scenario.