How long does Apple ID password recovery typically take?
My daughter‘s phone was stolen and apparently we wrote down her Apple ID password incorrectly so we are attempting to recover it using ‘someone else's device’
we got a message that said we would hear something in 21 hours (weird) but haven’t heard anything now 3 days. The message also made it clear that calling customer support would not help. The end of the message said that (eventually) a text message would be sent to my device when she can reset her password …. I feel like it is wrong for Apple to just leave people hanging. My daughter needs her phone for work and uses the scheduling app etc. I’m sure other people are in the same boat. We literally have no idea how ling this might take. my friend told me for her son it was at least 30 days. And After reading similar post I’m seeing people waiting 3-4 months- is this for real??? if it’s taking this long for Apple to review peoples requests, I think they probably need to hire more people in this department. And p.s. dont use an icloud email for your apple ID. They want to send you an email to recover password, but if you don’t know your password you certainly can’t get into icloud email either ✔️ last - my daughter was trying to open an Apple credit card so that she could purchase a new iPhone but guess what? They wanted her Apple ID and password😂
[Re-Titled by Moderator]