When I pulled the tag I heard a chirp but it cannot connect via Bluetooth to my phone when holding it next to phone. When I initially pulled the new plastic tag phone saw the AirTag, but it is not in find my or Bluetooth
To only “add on” for emphasis … the AirTag registration process requires a SOLID comms connection to the internet.
The tag is actually being registered to your AppleID … then to ALL of your other Apple Trusted Devices … via your phone.
Good communications are a MUST HAVE)
ALSO … hold the white side of the AirTag against the top-rear-center of the phone until it “reads” (it’s not always instantaneous)
To only “add on” for emphasis … the AirTag registration process requires a SOLID comms connection to the internet.
The tag is actually being registered to your AppleID … then to ALL of your other Apple Trusted Devices … via your phone.
Good communications are a MUST HAVE)
ALSO … hold the white side of the AirTag against the top-rear-center of the phone until it “reads” (it’s not always instantaneous)
What exact model is your iPhone and what version of iOS is it running? It has to be, at least, an iPhone 6s running iOS 14.5 to work with the AirTags.
Did you purchase this AirTag new directly from Apple?
Ok, thanks for the additional information.
Please review the following support article to make sure you didn't miss anything when setting up this AirTag:
Hi there. Thank you for your quick response and helpful.
I have an iPhone 15 and I’m running the current software. The AirTag just came to me from Apple today.
thanks
Brand New air tag will not connect
