iPhone 11 pro camera shaking

On my iPhone 11 Pro, the camera shakes between zoom x2 up to zoom x6 and the result is a very blurry, poor quality image. There is also a sound that comes from the back of the phone (on the camera part) when the camera app is open. This began when I did the update to iOS 17. I'm not sure if this is a software issue or a hardware issue, and if so, how to fix it.


Any help or comment would be appreciated.

iPhone 11 Pro, iOS 17

Posted on Jul 11, 2024 7:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2024 8:39 AM

manyawilliam71 wrote:

On my iPhone 11 Pro, the camera shakes between zoom x2 up to zoom x6 and the result is a very blurry, poor quality image. There is also a sound that comes from the back of the phone (on the camera part) when the camera app is open. This began when I did the update to iOS 17. I'm not sure if this is a software issue or a hardware issue, and if so, how to fix it.

Any help or comment would be appreciated.


The current stable release of iOS including bug fixes, security updates is iOS 17.5.1

Update your iPhone or iPad - Apple Support


You can try —Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 11, 2024 8:39 AM in response to manyawilliam71

manyawilliam71 wrote:

On my iPhone 11 Pro, the camera shakes between zoom x2 up to zoom x6 and the result is a very blurry, poor quality image. There is also a sound that comes from the back of the phone (on the camera part) when the camera app is open. This began when I did the update to iOS 17. I'm not sure if this is a software issue or a hardware issue, and if so, how to fix it.

Any help or comment would be appreciated.


The current stable release of iOS including bug fixes, security updates is iOS 17.5.1

Update your iPhone or iPad - Apple Support


You can try —Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support


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iPhone 11 pro camera shaking

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