I am not able to find or download FaceTime on my new iPhone 15 Max
I just received a new IPhone 15 Max but no FaceTime icon and can’t download it either
[Re-Titled by Moderator]
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just received a new IPhone 15 Max but no FaceTime icon and can’t download it either
[Re-Titled by Moderator]
FaceTime is built in, and does not need to be downloaded normally.
You can download it from the App Store if for whatever reason it was deleted.
https://apps.apple.com/us/app/facetime/id1110145091
What happens when you try to download it exactly?
Also, depending on where in the world this iPhone was purchased, it may have FaceTime disabled.
What is the model number in Settings ➜ General ➜ About ➜ Model (The longer one that does not start with an A, you may need to tap the visible number once to see the other one).
click here ➜ Wireless carrier support and features for iPhone - Apple Support
FaceTime is built in, and does not need to be downloaded normally.
You can download it from the App Store if for whatever reason it was deleted.
https://apps.apple.com/us/app/facetime/id1110145091
What happens when you try to download it exactly?
Also, depending on where in the world this iPhone was purchased, it may have FaceTime disabled.
What is the model number in Settings ➜ General ➜ About ➜ Model (The longer one that does not start with an A, you may need to tap the visible number once to see the other one).
click here ➜ Wireless carrier support and features for iPhone - Apple Support
I am not able to find or download FaceTime on my new iPhone 15 Max