Unable to access personal details in my Apple ID account nor can I sign out

I need help, my Apple ID account I can’t seem to access my personal details neither can I signout, I have turned off the screen time restrictions but still my account is still this way


[Edited by Moderator]

iPhone XS Max, iOS 17

Posted on Jul 14, 2024 4:12 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2024 6:31 AM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


3 replies
Question marked as Top-ranking reply

Jul 16, 2024 6:31 AM in response to Mi_ke_c

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


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Unable to access personal details in my Apple ID account nor can I sign out

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