I have a new iPhone with latest software and I was on facebook browsing pet videos and upon clicking one, it said that I was being hacked. What should I do. I already shut off the phone and I have access to iCloud. Should I reimagine the phone and then use the backup to reinstall?
All such messages are scams presented by criminals. Close the offending page and do not interact with the message. Your phone has not been hacked, thus no further steps are required.
Phony "tech support" / "ransomware" popup… - Apple Community
All such messages are scams presented by criminals. Close the offending page and do not interact with the message. Your phone has not been hacked, thus no further steps are required.
Phony "tech support" / "ransomware" popup… - Apple Community
What should I do?
Ignore the message, delete or close it, and keep working.
It's a scam, trying to scare or trick you.
NEVER click on a link in any message like this.
Jbdwest wrote:
I have a new iPhone with latest software and I was on facebook browsing pet videos and upon clicking one, it said that I was being hacked. What should I do. I already shut off the phone and I have access to iCloud. Should I reimagine the phone and then use the backup to reinstall?
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Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams
Recognize and avoid social engineering schemes ...
I was browsing videos on my iPhone with facebook and a message popped up that I was being hacked. What should I do besides shut off the phone.
