"No SIM available" - intermittent issues even after replacing SIM card

Today while using my phone, out of the blue, I had a pop up for "No SIM available". This was the first time this occurred. I hadn't dropped or damaged the phone prior to this.


I restarted the phone and all seemed well, when 20 minutes later this issue popped up again.


It seems both restarting and turning on then off Airplane mode will temporarily fix the issue.


I went to my cell provider and they supplied me with a new SIM card. not even an hour later it is happening again.


The intermittent nature of it leads me to believe it is a software issue but I'm not sure.


-iPhone 12 Pro

iPhone 7, iOS 14

Posted on Jul 14, 2024 7:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2024 7:32 PM

FtsRellik wrote:

Today while using my phone, out of the blue, I had a pop up for "No SIM available". This was the first time this occurred. I hadn't dropped or damaged the phone prior to this.

I restarted the phone and all seemed well, when 20 minutes later this issue popped up again.

It seems both restarting and turning on then off Airplane mode will temporarily fix the issue.

I went to my cell provider and they supplied me with a new SIM card. not even an hour later it is happening again.

The intermittent nature of it leads me to believe it is a software issue but I'm not sure.

-iPhone 12 Pro



Physical SIM— pull it out wipe it off, re-insert into the tray and compare your results.


If the SIM is bad, contact your carrier for a replacement.


ref: Remove or switch the SIM card in your iPhone - Apple Support

Remove or switch the SIM card in your iPhone - Apple Support


or

eSIM—

ref: Set up cellular service on iPhone Setup eSIM

Set up cellular service on iPhone - Apple Support


Find wireless carriers that offer eSIM service - Apple Support

Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support



Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



For hardware issue—

iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



note:the current stable release, including bug fixes iOS 17.5.1

Update your iPhone or iPad - Apple Support




1 reply
Question marked as Top-ranking reply

Jul 14, 2024 7:32 PM in response to FtsRellik

FtsRellik wrote:

Today while using my phone, out of the blue, I had a pop up for "No SIM available". This was the first time this occurred. I hadn't dropped or damaged the phone prior to this.

I restarted the phone and all seemed well, when 20 minutes later this issue popped up again.

It seems both restarting and turning on then off Airplane mode will temporarily fix the issue.

I went to my cell provider and they supplied me with a new SIM card. not even an hour later it is happening again.

The intermittent nature of it leads me to believe it is a software issue but I'm not sure.

-iPhone 12 Pro



Physical SIM— pull it out wipe it off, re-insert into the tray and compare your results.


If the SIM is bad, contact your carrier for a replacement.


ref: Remove or switch the SIM card in your iPhone - Apple Support

Remove or switch the SIM card in your iPhone - Apple Support


or

eSIM—

ref: Set up cellular service on iPhone Setup eSIM

Set up cellular service on iPhone - Apple Support


Find wireless carriers that offer eSIM service - Apple Support

Find wireless carriers and worldwide service providers that offer eSIM service - Apple Support



Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support



Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



For hardware issue—

iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



note:the current stable release, including bug fixes iOS 17.5.1

Update your iPhone or iPad - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"No SIM available" - intermittent issues even after replacing SIM card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.