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PdgAust1707 Author

Level 1

4 points

when setting up an iPad purchased from my employer, won't let me go past remote management

Purchased an iPad from work. It was reset to factory settings. When I try setting it up, it won't let me go past

Remote Management

Posted on Jul 16, 2024 12:23 AM

Top-ranking reply

LotusPilot

Level 10

334,556 points

Posted on Jul 16, 2024 10:26 AM

The device is very likely still centrally managed by the Enterprise/Business. Devices that are supervised or configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.

Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device.

Install or remove configuration profiles on iPad - Apple Support

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when setting up an iPad purchased from my employer, won't let me go past remote management

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