ECG only works intermittently...if at all

My wife and I both have Apple watches, Series 7, OS 10.5. Mine rarely completes an ECG. If I use her watch no problem. I've tried all the fixes, reboot, clean the watch and crown, turn bluetooth on and off, delete and reinstall app, etc., but my watch rarely gets beyond 29 seconds on an ECG read. It used to work. Now if I get any visual at all, it's only a burst that looks like a seismic reading for and earthquake followed by a return to the churning heart. I sometimes do get either a good read or an inconclusive, but very rarely. Again, I think problem is with my watch as my wife's watch works fine for me.

Apple Watch Series 7

Posted on Jul 19, 2024 7:28 PM

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Posted on Jul 20, 2024 6:24 AM

If you think your watch has an issue have Apple perform diagnostics on it. Do you have Apple Care?


In the US you can call 1-800-MY-APPLE.


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12 replies

Jul 20, 2024 10:59 AM in response to Jeff Donald

Jeff Donald wrote:

Yes, wearing with wrong orientation inverts the wave and shows false information.


As somebody that’s performed a whole lot of three lead and twelve lead ECGs, I’m curious about that.


Cardiac lead one as measured by Apple Watch goes from arm to arm across the heart, an electrical path which seemingly isn’t effected by the orientation of the Watch.


The waveform direction is based on current flow (electrical polarity) traveling toward or away from the Watch, which seemingly isn’t affected by the orientation.


Reaching the digital crown can be more awkward, certainly.


Buttons right and buttons left (without changing the orientation settings) both captured fine, and the waveform polarity is correct with both.


And even if Watch is detecting directionality across the watch back (which is not showing in tests), it still wouldn’t have this outcome.


And yes, this seems hardware-related.

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ECG only works intermittently...if at all

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