I have an iphone 15, and a few minutes earlier my phone’s batter died while i was on call with my mom, when i went to charge it, the phone screen wouldnt let me swipe up or even left and right, so i removed the screen protector and phone case then cleaned the screen’s surface, still wouldnt budge. What should i do?
iPhone 15, iOS 17
Allowing the battery to deplete can seriously damage the battery.
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
However, if the phone is still frozen.......
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Allowing the battery to deplete can seriously damage the battery.
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
However, if the phone is still frozen.......
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Hello~ Click on below and review…
If your iPhone won't turn on or is frozen - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
My phone screen wont work after it shut down from a dead batter
