grey grid of app is showing but not able to open.

so in my iPhone, I have download the app but can't open and grey grid is only can be seen.

1) I hv signed in and out from my icloud

2) I have a re started my phone multiple time but no use.


HELP PLS

iPhone SE, iOS 15

Posted on Jul 22, 2024 10:03 AM

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1 reply

Jul 22, 2024 10:05 AM in response to Tamannajain9

Check these possibilities:


● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community


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grey grid of app is showing but not able to open.

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