Updating Macbook

Ive tried updating my macbook and it says “Preparing macOs Sonoma” but its been stuck on about 20 minutes remaining and I have no idea what to do about it.

MacBook Pro 13″, macOS 13.3

Posted on Jul 25, 2024 9:04 PM

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Question marked as Top-ranking reply

Posted on Jul 25, 2024 9:25 PM

miaboomshakalaka wrote:

Ive tried updating my macbook and it says “Preparing macOs Sonoma” but its been stuck on about 20 minutes remaining and I have no idea what to do about it.


Reboot into SafeBoot Mode and try again from SafeBoot


 Use safe mode on your Mac - Apple Support


2 replies

Jul 25, 2024 9:27 PM in response to miaboomshakalaka

miaboomshakalaka Said:

"Updating Macbook: Ive tried updating my macbook and it says 'Preparing macOs Sonoma' but it's been stuck on about 20 minutes remaining and I have no idea what to do about it."

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If an Update is Stalled:


A. Connect Using Ethernet:

Have a nearby rather with Ethernet? If so, connect using an Ethernet cable. If you have no cable, then this would be such and adapter to use, on much newer Macs: The Belkin USB-C to Gigabit Ethernet Adapter - Apple


B. Click "Cancel":

Is there a Cancel button? If so, cancel it, and then bot up in Safe Mode, trying this, once more. See here: Start up your Mac in safe mode - Apple Support

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Updating Macbook

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