Please help me, I want to make an official report on the status of my phone, as I found many problems such as overheating, and also very slow, especially when writing, slow in charging, and so on. I had a problem with the speaker, but I became good now, but I'm afraid that it will not work again, now I want to return it and return my money.
[Re-Titled by Moderator]
iPhone 15, iOS 17
Outside of the 14 day window to return your phone for a full refund, there is no other option. Repairs are covered under AppleCare. If you are within 60 days since your phone was purchased you can get the additional AppleCare+ plan. That will alleviate the anxiety of having to a device failure after purchase.
You can schedule service for other issues and have diagnostics ran to determine if there is a hardware failure.
Outside of the 14 day window to return your phone for a full refund, there is no other option. Repairs are covered under AppleCare. If you are within 60 days since your phone was purchased you can get the additional AppleCare+ plan. That will alleviate the anxiety of having to a device failure after purchase.
You can schedule service for other issues and have diagnostics ran to determine if there is a hardware failure.
This is a user to user forum, not a place to report anything. As a couple of hints about your issue:
Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support:
Note that both of the above have options to receive a callback or chat
If you are not seeing this your phone has not overheated. However, if you fast charge your phone may get very warm, pause charging at 80% and may display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.
Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.
Is it possible to return my iPhone and get a refund?
