After upgrade to Sonoma 14.6 Touch ID stopped working to unlock by single touch

After upgrade to Sonoma 14.6 Touch ID stopped working to unlock by single touch. My Touch ID stopped working. Removing my existing fingerprints, I am now not able to add any fingerprint at all.

I am still able to unlock by double pressing on my Watch (With latest Watch OS).

MacBook Air, macOS 14.6

Posted on Jul 30, 2024 2:08 AM

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Posted on Aug 8, 2024 12:20 AM

Updating to 14.6.1 solved my issue. After update, as I logged in again after restart, it prompted me to enroll in Touch ID automatically (I had deleted the only fingerprint for troubleshooting purposes and couldn’t re-add before), and it now completed successfully! Unlocking computer and password manager both work again.

50 replies

Jul 30, 2024 2:40 AM in response to Varun_KR

No issues using the Touch ID


Had only 1 Registered Fingerprint before the update to 14.6 and only the same 1 Fingerprint afterwards


Suggest restarting your machine a couple of times and Test


Still issues >>


Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


Safe Mode will also eliminate Third Party Software, extensions and drivers from loading.


It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


Does the issue present in this mode ?


Sometimes a Safe Boot followed by a Normal Boot will just put things right.



Jul 31, 2024 4:40 AM in response to Varun_KR

Having installed yesterday, Tuesday, the update Sonoma 14.6


Shutdown the computer at days end Tuesday


Today, Wednesday, booted up.


Touch ID works just fine after Manually Typing in the computer password .


Still able to use Touch ID to log into these Forums, Banking Websites and another website that have a Saved Password in Keychain or Safari


Go figure

Aug 1, 2024 10:39 AM in response to fiveflorins

Apple Silicon M1 Max, managed by the company through Intune. I have seen this issue with every single Apple Silicon-based MacBook we have that has done the update. Multiple restarts do not clear it.


I am not sure what business would have a bluetooth-based keyboard with this.


However, I have not seen this issue with one of the older MacBooks sporting a TouchBar. I will confirm tomorrow whether that is Intel-based or Apple Silicon-based.

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After upgrade to Sonoma 14.6 Touch ID stopped working to unlock by single touch

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