User profile for user: Keke2024
Keke2024 Author
User level: Level 1
4 points

I am not able to turn on Apple ID tracking due to my age in settings on my iPhone

I have been trying to turn my tracking on my device, privacy and security, but it won’t let me. So I logged out of my iCloud on my device and I went to see if it was my iCloud that was the problem and it seems that my iCloud is because it allowed me to turn tracking on when signing out of my iCloud on my device. In privacy and security under location service when I click on tracking, it is gray out and it says that my Apple ID does not age requirement and I also went in and try to change my age and it wasn’t working, but before I change my age, Apple ID age requirements, which was 18 I was born May 2006 so I’m not understanding what is the problem that is not allowing me to turn on my tracking.


[Re-Titled by Moderator]

iPhone SE

Posted on Jul 30, 2024 9:45 PM

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User profile for user: Limnos
Limnos
User level: Level 10
427,883 points

Posted on Jul 31, 2024 4:12 AM

If an app asks to track your activity - Apple Support

"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

For users with child accounts or under age 18 by birth year, signed in with their Apple ID."*


Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as worked for multiple users in this topic --> App Tracking Age Requirements Issue - Apple Community


Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support


*I wonder about that "by birth year" bit. If it is going by year alone it may think you are still under 18 until the end of this year.

If you wish to ask Apple about this:

Choose your country or region - Official Apple Support


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User profile for user: Limnos
Limnos
User level: Level 10
427,883 points

Jul 31, 2024 4:12 AM in response to Keke2024

If an app asks to track your activity - Apple Support

"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

For users with child accounts or under age 18 by birth year, signed in with their Apple ID."*


Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as worked for multiple users in this topic --> App Tracking Age Requirements Issue - Apple Community


Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support


*I wonder about that "by birth year" bit. If it is going by year alone it may think you are still under 18 until the end of this year.

If you wish to ask Apple about this:

Choose your country or region - Official Apple Support


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I am not able to turn on Apple ID tracking due to my age in settings on my iPhone

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