This account is locked and can't be used (AppleID is not active)

Same problem here. Had an old 3rd gen ipad my mum wanted to use for reading music when playing out of the house. Set up a new apple account. All was fine. A few months later and it keeps getting annoying login pop ups for icloud which error when the correct password is entered. I tried resetting/unlocking the password online but get the same "The account is locked and cant be used." error.

Called support and they were unable to help as account was locked - advice was to create a new account.

We came off the call and tried that - but of course I cannot sign out of the icloud account or 'find my' as the account it is logged into is locked!! Catch 22.

It is extremely poor Apple support have no clue how to resolve this and leave legitimate customer's devices and accounts in this state.

That's it. That's the last straw for me. I've been contemplating switching out of the Apple ecosystem seeing the lame development on iPhone and Mac upgrades vs. others. The only reason for me to hesitate is path dependence and convenience due to my decades of usage and commitment. Now Apple locks my old Apple ID and hence old iPad. Ok then, so you're cutting out my path dependence on Apple. You're eliminating the convenience I want to keep due to my commitment to your brand. Fine, I'm going with other brands for my next phone and laptop.

I’m experiencing the same issue, my Apple account is locked.

In my case, I don't mind losing the account, but it’s logged into my Apple Vision Pro, and I have no idea how to remove the account from this device to add a new one.

Same here.

I had this account just for listen to music and had done nothing else with this account.

Soddenly its locked and after my unlock request had this email from apple support (noreplay email):

We’ve reviewed your request, and access to your account (accountID) has been denied.

Its nonsense.

-> Apple locked my account

-> Asked me to request for account's review, denied and proceeded to lock my account

-> Tried changing password, not allowed

-> Apple account tied to iphone can't sign out, can't sign in either

Well done Apple!

Same thing

I can’t sign out of an apple id it keeps showing ’apple id is locked and cannot be used’. This is definitely bad and they need to do better. It’s my apple id and not yours

I'm attempting to login to iTunesConnect to manage our apps, trying to use the Forgot Password link, and it says:

This account is locked and can't be used

How can I reset my password?

Exactly what happend to me too

What’s the solution to this problem

How do we sign out from our phone ?

You can request access to your account.

If it needs an Apple fix, then Contact Apple for support and service - Apple Support, Apple will be able to resolve this issue at their level.