This account is locked and can't be used (AppleID is not active)

-> Apple locked my account

-> Asked me to request for account's review, denied and proceeded to lock my account

-> Tried changing password, not allowed

-> Apple account tied to iphone can't sign out, can't sign in either

Well done Apple!

You can request access to your account here.

Contact Apple by call or chat from Contact Apple for support and service - Apple Support for further assistance.

You have a whole thread of solutions here, and you can refer to this article ->

If your Apple ID is locked, not active, or disabled - Apple Support

You are using a free service provided by Apple. You may have created the Apple ID, but you agreed to abide by terms and conditions.

You need to contact Apple directly. See If your Apple ID is locked, not active, or disabled - Apple Support

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.

*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support

Let’s get this clear. Your Apple ID is locked most likely because your Apple ID automatically locked to protect your security, in the case that you or someone else might have entered your password or other account information incorrectly too many times. You will have to regain access and you need to reset your password.

If you don’t know your password, you can request access to your account.

Apple ID is locked ⇢ If your Apple ID is locked, not active, or disabled - Apple Support

Contact Apple Support ⇢ Contact Apple for support and service - Apple Support

did you find a solution for this? i have the same issue

Please is there any solution to this at the moment?

I don't know where the purchase receipt is, I have no idea.

Contact the location you bought it from got a new copy.

madmanmax99 wrote:

My account is locked. (This account is locked. This account is locked and can’t be used.) Searched online and seeing more reports of this issue. As described above - All solutions suggested are just an endless loop.

If it is permanently locked, there is no solution.

appleuser0612 wrote:

In my situation it was an brand new iPhone purchased by my work. I created the apple ID later than installing the iPhone. So in my case i see no link to this are you as reason for the same error describred above. Sorry iam not english if the grammar is not correct.

Contact the IT organization responsible for your employer, and ask their assistance in resolving this.

Usual here would be an Apple ID created by your employer (or associated with your employer) for you, or one you expressly created for use with the iPhone when you installed it. The IT group will usually describe how they want you to set up the device.

Details such as mixing countries and regions and payments, and swapping Apple IDs around without following the device transition can, all cause things to get tangled.

Again, check with your employer’s IT group. If they can’t sort this, they can discuss this device with Apple Support, or with Apple Business Manager Support, depending on how IT has configured their environment.

(AppleID is not active) that is what my Apple ID is showing please Apple communicate I want my Apple ID back I can’t download anything this is my Gmail a***@gmail.com

please I need my account back to work thanks so much

[Edited by Moderator]

There has definitely been an uptick in iCloud security lately.

I spent my Sunday afternoon, yesterday, upgrading my lad's 2019 4K iMac; replacing the fusion drive with a 1TB pcie drive and a 4TB sata SSD, plus 32GB of RAM. Going into Terminal to split the fusion drive, pulling apart the iMac were all - well not the easiest upgrade. But I did it. Then trying to log back into iCloud on the iMac - nearly had 50 fits, needed to authenticate about 3 times against an iPad and phone number (despite it being the same iMac that it had previously, a few hours before been logged in on). Way more than I have seen before. Thought I was going to get another locked account!

The old days of signing in - just with password are gone, there is always some level of authentication somewhere.

Very much a massive uptick over the last time I did something similar, 4 months ago.

However that still doesn't explain why many users have lost the ability to even reset locked accounts over the last few weeks. A little over officious.

Hopefully there is a fix sometime.