One of my family members is not able to access Apple Music Family plan subscription

I have Apple Music family plan subscription one of my family members is not able to access Apple Music how to solve this problem


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Aug 1, 2024 8:06 AM

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Question marked as Top-ranking reply

Posted on Aug 1, 2024 8:16 AM

Access Apple Music where?

What device?

What OS version is it running?

Do they get an error? If so, what does it say?

Can the see the shared subscription in Family settings on their device?



On an iPhone or iPad, have your family member go Settings ➜ Apple ID ➜ Media & Purchases, and have them sign out and sign back in.


click here ➜ If you can't find your family's shared apps and content - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 1, 2024 8:16 AM in response to Anil_1729

Access Apple Music where?

What device?

What OS version is it running?

Do they get an error? If so, what does it say?

Can the see the shared subscription in Family settings on their device?



On an iPhone or iPad, have your family member go Settings ➜ Apple ID ➜ Media & Purchases, and have them sign out and sign back in.


click here ➜ If you can't find your family's shared apps and content - Apple Support

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One of my family members is not able to access Apple Music Family plan subscription

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