Updating my mid 2012 Macbook pro to Catalina

I am trying to update my mid 2012 Macbook Pro to Catalina to support Chrome, because Chrome says it can't be supported any more. (And it won't open with my Google account) When I try to install Catalina I get a message that says "The recovery server could not be contacted." I'm not sure what to do.... Help?


MacBook Pro 13″, macOS 10.13

Posted on Aug 1, 2024 4:19 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2024 6:41 AM

Krauske wrote:
Thanks, I have tried going there but not really sure where to go once I get to that page. High Sierra 10.13.6 I have tried updating to mojave and the same thing happens.

On the page I linked earlier, scroll down to "Use the App Store" and click the link for "Catalina 10.15." You will get a pop up asking if you want to allow the link to open the App Store. Click "Open Link." This will open the App Store app and take you to the page where you can download Catalina. On that page, click the "Get" button.


The Catalina installer will download to your Mac. Note: after downloading it will start to run automatically. If you don't want to do the install right away, just exit (close) the installer. The installer app will remain in your Applications folder and you can run it at a later time.

7 replies
Question marked as Top-ranking reply

Aug 2, 2024 6:41 AM in response to Krauske

Krauske wrote:
Thanks, I have tried going there but not really sure where to go once I get to that page. High Sierra 10.13.6 I have tried updating to mojave and the same thing happens.

On the page I linked earlier, scroll down to "Use the App Store" and click the link for "Catalina 10.15." You will get a pop up asking if you want to allow the link to open the App Store. Click "Open Link." This will open the App Store app and take you to the page where you can download Catalina. On that page, click the "Get" button.


The Catalina installer will download to your Mac. Note: after downloading it will start to run automatically. If you don't want to do the install right away, just exit (close) the installer. The installer app will remain in your Applications folder and you can run it at a later time.

Aug 5, 2024 7:35 AM in response to Krauske

Nothing happens?


Can you tyr a Wired USB Keyboard?


Oh wait, maybe I should've included thesedirections...


Start up your Intel-based Mac in macOS Recovery

  1. Restart your Mac.
  2. Immediately press and hold one of the following key combinations until you see the startup screen:
    • Command-R: Start up from the built-in macOS Recovery System. Use this key combination to reinstall the latest macOS that was installed on your system, or to use the other apps in macOS Recovery.
    • Option-Command-R: Start up from macOS Recovery over the internet. Use this key combination to reinstall macOS and upgrade to the latest version of macOS that’s compatible with your Mac.
    • Option-Shift-Command-R: Start up from macOS Recovery over the internet. Use this key combination to reinstall the version of macOS that came with your Mac or the closest version that’s still available.
  1. If you see a lock, enter the password for your Mac.
  2. If you have multiple volumes on your disk, select the volume you want to recover, then click Next.
  3. If requested, choose an administrator account, click Next, enter the password for the account, then click Continue.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Updating my mid 2012 Macbook pro to Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.