Persistent Heating Issue with iPad Air M2 13-inch While Using GoodNotes or Notes App

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Should you need to do so, you can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

Returning to your issue - it is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.

The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, you should take your iPad along to the Genius Bar at your local Apple Store or Apple Authorised Service Provider - where the technicians can examine and test your iPad for faults:

Genius Bar Reservation and Apple Support Options - Apple

Manullascard488 wrote:

I have a brand new iPad Pro M2 and also gets a little bit hot when I’m using Safari or the notes app, plus, it sounds a bit lower than my previous iPad Pro 2020.

Is it faulty?

If you have any concerns whatsoever, you would be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess you iPad - and you can directly compare your new iPad with other devices of the same model:

Genius Bar Reservation and Apple Support Options - Apple

Assuming that your iPad was purchased directly from Apple, in most countries Apple offers the facility to unconditionally return an undamaged/unwanted item within 14-days of its original purchase from Apple. If applicable - and you are disappointed with your new iPad - you should consider making use of this opportunity while it remains available to you.

I have a brand new iPad Pro M2 and also gets a little bit hot when I’m using Safari or the notes app, plus, it sounds a bit lower than my previous iPad Pro 2020.

Is it faulty?

Perhaps, I can take it to a nearby Apple reseller to see if it’s a hardware fault, however, I think this is normal as the iPad doesn’t get too hot