My mac just restarts randomly and sometimes repeatedly.

I have tried resetting smc and nvme but does not work.



MacBook Pro 13″

Posted on Aug 6, 2024 7:03 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2024 9:03 AM

Hi,

It seems your MacBook Pro has hardware related trouble. Try to run Apple Diagnostics if it reports something error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

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2 replies
Question marked as Top-ranking reply

Aug 7, 2024 9:03 AM in response to alif228

Hi,

It seems your MacBook Pro has hardware related trouble. Try to run Apple Diagnostics if it reports something error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


Aug 7, 2024 8:35 AM in response to alif228

In Disk Utility>View, select Show all Devices, highlight the top left entry.


Run Disk First Aid on all items in the left panel, from top down.


Are you running any VPN, Anti-Virus, or Cleaning apps?


We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/


Thanks for Old Toad’s etrecheck instructions…

https://discussions.apple.com/thread/255121100?answerId=259529290022#259529290022


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My mac just restarts randomly and sometimes repeatedly.

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