Purchase made but no transaction history or deduction from prepaid card

I made a gasoline purchase using Apple Pay but there is no record of the transaction with the card company and payment has not been deducted from my account almost 3 weeks later. A cash back reward was claimed through the card company’s app and redeemed when gas purchase was made but amount of purchase has not cleared my account.

Posted on Aug 7, 2024 7:47 PM

Reply

Similar questions

1 reply

Aug 8, 2024 4:51 AM in response to ati313

Apple doesn’t process credit card transactions. The merchants card processor submits the charge electronically to the bank that issued the credit card you used.


Apple and Apple Pay’s involvement ends when the merchant receives the approval or decline from the bank (through Apple Pay).


The completed transactions that Apple Wallet displays are provided by your credit card bank. Apple only has encrypted data and no key to decrypt the data.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchase made but no transaction history or deduction from prepaid card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.