Lost all activity (health and fitness) from watch and my mobile

Question

Level 1

4 points

Lost all activity (health and fitness) from watch and my mobile

Lost all my Apple Watch Activity history after broken iPhone.

Is there any way to retrieve my activity history?

My iPhone 13 screen partially broke. When back from the store I was forced to erase all data from the watch since the iPhone couldn’t recognize the watch!!!!

I then paired my Apple Watch with the the fixed mobile and all my settings were defaulted and no activity history.

is this is real? In2023apple didn’t think on a way to save the watch data to the cloud and enable recovery or a way for my personal (and other millions of users) data to be restored??

iPhone 13, iOS 17

Posted on Aug 9, 2024 6:35 AM

Reply

Answer 1

Top-ranking reply

Jeff Donald

Community+ 2026

Level 8

48,476 points

Aug 13, 2024 7:03 AM in response to meMusDa

When you unpair a Watch from iPhone it backs up the Watch.

If you elected to backup your Health data to iCloud, it should be restored once iPhone and Apple Watch are paired again. It may take a day or two for all data to be restored and synced between both devices.

Please follow this path,

iphone > Settings > iCloud Account (you name at top of screen) > iCloud > Apps Using iCloud (show all) > Health > On > Sync this iPhone > On (green showing)

Reply

Answer 2

meMusDa Author

Level 1

4 points

Aug 9, 2024 8:22 PM in response to Jeff Donald

I backed everything up before I sent my phone 13 to be fixed. But during the past week I couldn’t synch the watch with the temporary iPhone 11 I used.

So it may be the case that I lost a week of data. But not 4 months of data.

Reply

Answer 3

Aug 9, 2024 7:09 AM in response to meMusDa

Was your data being backed up to iCloud?

Reply

Answer 4

meMusDa Author

Level 1

4 points

Aug 13, 2024 6:45 AM in response to Jeff Donald

The iPhone data? - yes I backed it up before sending the phone to be fixed.

the watch- no, because it wouldn’t backup up directly to iCloud. Unless I am missing a way to do so(?)

Reply

Lost all activity (health and fitness) from watch and my mobile

Similar questions