Hello Team,
I bought an iPhone 13 alpine green 24months ago which is now out of warranty but now after the update, the iPhone is showing a green line on the screen. Note- few months back same place had pink line after that same disappear without any lines normal display. Again after 3months now had green line.
I tried by resetting the phone but the problem persists.
iPhone 13, 17
travel2clickz Said:
"iPhone 13- Green Line Issue On Display left side: Hello Team, I bought an iPhone 13 alpine green 24months ago which is now out of warranty but now after the update, the iPhone is showing a green line on the screen. Note- few months back same place had pink line after that same disappear without any lines normal display. Again after 3months now had green line. I tried by resetting the phone but the problem persists."
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Troubleshooting a Vertical on an iPhone:
I. Start with a Screenshot:
What happens when you take a screenshot? Do you still see this error, when view in (i.e. in the Photos app)? If so, then it is an issue with the iOS, if not, then it is a hardware issue, and you should get this serviced. Go Here:Take a Screenshot on iPhone - Apple Support
II. Get this Serviced:
If this is not shown in a screenshot, then get this serviced.
A. To Set Up a Genius Bar Appointment:
Set up a Genius Bar Appointment (GBA) at your local Apple Store.
B. What to Bring:
Important: Bring some notes, your original proof of purchase, and create a backup prior to bringing it in. Though not required, bring the power adapter along, in case theirs does not work. See More here: Get your iPhone, iPad, or iPod touch Ready for Service - Apple Support
travel2clickz Said:
"iPhone 13- Green Line Issue On Display left side: Hello Team, I bought an iPhone 13 alpine green 24months ago which is now out of warranty but now after the update, the iPhone is showing a green line on the screen. Note- few months back same place had pink line after that same disappear without any lines normal display. Again after 3months now had green line. I tried by resetting the phone but the problem persists."
-------
Troubleshooting a Vertical on an iPhone:
I. Start with a Screenshot:
What happens when you take a screenshot? Do you still see this error, when view in (i.e. in the Photos app)? If so, then it is an issue with the iOS, if not, then it is a hardware issue, and you should get this serviced. Go Here:Take a Screenshot on iPhone - Apple Support
II. Get this Serviced:
If this is not shown in a screenshot, then get this serviced.
A. To Set Up a Genius Bar Appointment:
Set up a Genius Bar Appointment (GBA) at your local Apple Store.
B. What to Bring:
Important: Bring some notes, your original proof of purchase, and create a backup prior to bringing it in. Though not required, bring the power adapter along, in case theirs does not work. See More here: Get your iPhone, iPad, or iPod touch Ready for Service - Apple Support
iPhone 13- Green Line Issue On Display left side
